Support
How can we help?
Browse common topics below, or reach out directly and our team will get back to you.
Getting Started
Set up your first campaign — entering your website, target ZIP, and reviewing your target list.
Read the guide →Billing & Plans
Understand your plan's included postcards, overage pricing, and how to upgrade, downgrade, or cancel.
View plans →Campaign Tracking
Learn how QR scans, delivery status, leads, and appointments show up in your dashboard.
Go to dashboard →Targeting & Data
How Realtmail scores and selects homeowners in your target area using property and market data.
Learn more →Design & Creative
What to expect from your postcard design, how to request edits, and approval timelines.
See the process →Account Settings
Update your business info, target ZIP, payment method, or notification preferences.
Manage account →Frequently asked questions
Quick answers to the questions we hear most.
Most campaigns are researched, designed, and ready for your approval within a few business days of signing up. Once approved, printing and mailing typically take an additional 5–7 business days depending on your postal region.
Still need help?
Can't find what you're looking for? Send us a message and our team will get back to you as soon as possible.
Contact support→Or call us directly at (888) 469-8081